Take over any chat by typing
Reply yourself and the assistant stands down in that conversation. Hand it back whenever you like.
Eight jobs, one assistant
Most can be Off, Suggest (you approve) or Auto - and customer check-ins always wait for your approval. Hand over as much or as little as you like.
Answers every question
Price, sizes, delivery, opening hours - from your catalogue and your business brief, day or night.
Understands photos and voice notes
"How much to make this?" with a picture, or a voice note in Pidgin - it looks, listens and quotes from your own prices. Never a guess.
Sells and suggests add-ons
Adds items to a basket, offers one matching extra, and places the order with the total worked out for it.
Recovers unfinished baskets
One polite nudge to someone who picked items and went quiet - never at night, never twice for the same basket.
Qualifies and follows up leads
Works out what each person wants and how soon, and checks back with the ones who went quiet.
Brings your regulars back
Spots customers who usually return around now, drafts a friendly check-in for each, and waits for you to approve. Nothing sends without you.
Writes your WhatsApp templates
Drafts, submits and chases approval for the templates WhatsApp requires after 24 hours.
Advises you every Monday
What sold, what stalled, your best hour to post, and advert ideas built from your own numbers.
No link out. The sale happens in the chat.
Customers already in your DMs lose interest the moment you send them to a website. So they don't leave: the assistant takes the order and the payment in the conversation - and you still get proper records of who bought what, and when.
2 totes please, to Yaba
Your basket
- 2 × Brown tote
- ₦37,000
- Delivery · Yaba
- ₦2,500
- Total
- ₦39,500
Order in the DM
Basket, delivery fee and total worked out inside WhatsApp, Instagram or Facebook.
Pay by transfer
0123 456 789
One-time account · ₦39,500
Payment received · held until delivery
Paid in the DM
A one-time transfer account or card link, sent in the chat. The money is held until you mark the order delivered, then remitted to your bank.
Orders
- Chioma O.AS-000128₦39,500Paid
- Tunde A.AS-000127₦12,000Delivered
- Ifeoma N.AS-000126₦8,500Paid
Records without a website
Every order, customer and payment on your dashboard. Works the same for a salon's deposit or an artizan's home visit.
Hire an assistant that is ready on day one
It studies your business by itself and starts on customer service, closing sales and upselling from the first message. No training course, no probation period.
| Compared on | A new hire | The assistant |
|---|---|---|
| Ready to work | After weeks of training and a probation period | Day one — it studies the business itself |
| Customers at once | One conversation at a time | Thousands, on WhatsApp, Instagram and Facebook together |
| Hours | Business hours, minus breaks and leave | Every hour, including 11pm on a Sunday |
| On a bad day | Tired, short with customers, sometimes rude | Never burns out, never loses patience |
| Cost | Salary, healthcare, pension, transport | One pocket-friendly subscription |
| Upselling | When they remember | Every order, from what is actually in stock |
One assistant handles thousands of customers at the same time. It never burns out, never snaps at a customer, and needs no salary or healthcare - just a pocket-friendly subscription.
What it looks like, start to finish
Three worked examples: what the business set up, what it switched on, and what it did for them. The businesses are illustrative; every step is a real part of the product.
Angelique's Kitchen
A home kitchen in Surulere selling jollof trays, small chops and soup bowls through Instagram and WhatsApp. Ten regular customers, every order taken by hand in the DMs.
- 01
Signs up and chooses “I sell products”
Only the questions a vendor needs: business name, what they sell, where they deliver.
- 02
Sets up the menu
Each tray and bowl with a photo, price, portion sizes and what is available today. Delivery areas and fees for Surulere, Yaba and Lekki.
- 03
Links Instagram, Facebook, WhatsApp and Google Business
Connected Profile pulls in the bio, opening hours, photos and address in about a minute and fixes the places they disagree.
- 04
The assistant sets itself up
No training. It reads the menu, the profile, the posts and the delivery rules, writes its own business brief, and starts answering customers the same day.
- 05
Adds a bank account
Where ArtizanSquare remits the money customers pay in the chat, once the order is delivered.
- 06
Every post and comment lands on the dashboard
Facebook and Instagram posts, their comments and every WhatsApp chat appear in one inbox, already sorted into questions, orders and leads.
- 07
Switches on the ready-made automations
Abandoned-basket nudge, lead follow-up, after-delivery review request. One tap each, editable later.
- 08
Runs an ad with Comment-to-DM
Anyone who comments “menu” or “how much” on the ad gets a private message with the menu and a way to order. Included in the subscription, not charged per ad.
- 09
Stops chasing, starts delivering
The assistant answers, suggests the drink or extra portion, takes the order and collects payment inside the chat. Angelique gets one message: “New order paid — 2 jollof trays to Yaba. Please deliver.”
- 10
Reads the Monday report
Which dish sold out fastest, which one is worth advertising, the hour customers order most, and what to try next week.
What changed
The money that would have gone on a sales assistant's salary goes into targeted ads instead. Ten regulars become a customer list across three neighbourhoods, and the report shows which new dishes are worth adding to the menu.
Up and selling in an afternoon
- 1
Tell us you sell
Choose 'I sell products' when you sign up. We only ask for what a vendor needs.
- 2
Add your products
Photos, prices, sizes and stock - or import a spreadsheet. Set your delivery areas and fees.
- 3
Connect your chats
Link WhatsApp, Instagram or Facebook. Everything lands in one inbox.
- 4
Decide how much to hand over
Start on Suggest and approve drafts. Move a job to Auto when you trust it.
Start selling free
Free for up to five products.
You stay in charge
The assistant is staff, not a replacement for you.
Every number from your catalogue
Prices, stock and totals are calculated by your catalogue. Discounts only within a limit you set.
Never a surprise bill, never a broken chat
Warnings before credit runs low. If it runs out, customers get a friendly holding message and you get notified - your product flows keep taking orders.
What it will not do
Worth knowing before you start.
Message someone after 24 hours without a template
WhatsApp requires an approved template for that. We write and submit it for you, but approval is Meta's call and usually takes a day or two.
Start a conversation on Instagram
Instagram only lets a business reply to people who wrote first. Those customers are labelled so you know.
List your products on the marketplace
Your catalogue sells through your own channels only.
Message anyone who asked you to stop
A stop request is recorded and respected on every channel, permanently.
Help Center
Questions vendors ask
Straight answers, grouped by what you came to do. Can't find it? Ask the assistant.
Yes. An ArtizanSquare assistant answers WhatsApp, Instagram and Facebook messages using your own product catalogue. It quotes your real prices and stock, adds items to a customer's basket, takes their delivery area and places the order. Every total is calculated by the catalogue, not by the AI, so it cannot invent a price.
Your catalogue is free for up to five products, including orders and the sales report. Paid plans remove the product limit and include the AI assistant with a monthly allowance of replies, with extra credit available as bundles.
No. Your catalogue sells through your own WhatsApp, Instagram and Facebook conversations and is not listed on the ArtizanSquare marketplace.
Only with an approved WhatsApp template, which is WhatsApp's own rule. ArtizanSquare writes the templates your settings need, submits them to Meta, tracks their approval and tells you when they are live. A rejected template is reworded once and resubmitted, then handed to you.
Yes. Every customer shows a plain label, Can message now, Template only, or Needs them to message first, worked out from each platform's messaging rules. The assistant never messages anyone the platform would not allow, and anyone who says stop is never messaged again.
Choose "I sell products" when you sign up, add your products with photos, prices, sizes and stock (or import a spreadsheet), set your delivery areas and fees, then connect WhatsApp, Instagram or Facebook. Start the assistant on Suggest so you approve its messages, and move a job to Auto when you trust it.
The assistant can send one polite reminder to someone who picked items and went quiet. It never sends at night and never twice for the same basket, and you can switch this job off or require your approval first.
Yes, if you switch it on: the assistant looks at photos and listens to voice notes, then replies using your own prices and catalogue, never a price guessed from the picture. Each photo or voice note it processes costs 1 AI credit on top of the reply. It understands mixed English and Pidgin as well as other languages. Videos are never processed; when a customer sends one, the assistant asks them to describe it and you get a push notification and an email. With the switch off, it asks customers to type what they need and tells you something came in that it could not open. Customer photos and voice notes are kept for 24 hours and then deleted, but the transcript and description stay in the conversation, and the customer still has the original in WhatsApp, Instagram or Messenger.
Let your chats sell while you pack orders
Add five products free and try the assistant on Suggest. You approve every message until you decide you don't need to.
Start selling free